IT Technical Support - Korean Speaker

Job Description

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70‑plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission‑critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship.

• Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user contacts and proactive notification systems.
• Respond to service, product, technical, and customer‑relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission‑critical).
• Proactively assist internal or external businesses and end users to avoid or reduce ...