IT Systems Support Specialist at Framestore

Advance your career as an IT Systems Support Specialist at Framestore, where you can help maintain technology infrastructure for visual effects. This role offers hands-on experience and collaboration.
Framestore is looking for an IT Systems Support Specialist to provide vital support for storage, networking, and virtualization systems. With a strong emphasis on teamwork and mentoring, you’ll contribute to managing licenses and server services while assisting with enterprise technology. This position allows you to engage directly with production teams and shape user experience.
Key Responsibilities:
• Handle escalation support for incidents and requests through JIRA
• Monitor and maintain systems' physical and logical architecture
• Produce documentation in Confluence to support team efforts
• Collaborate with technology teams on diverse projects
• Manage on-call support rotation for after-hours assistance
Requirements:
• Minimum of 3 years in a level 1 IT pos...