Location
Cape Town
Job Type
Full time
Posted
June 24, 2026
Job Description
Position Summary
The IT Support Manager reports to the Director IT Offices Europe, Middle East and Africa and is responsible for delivering Tier 1 and Tier 2 IT support across our Cape Town and Johannesburg offices and remote locations. The role ensures the stability, security, and performance of IT infrastructure (wired and wireless), while supporting associates both on-site and remotely.
This position also contributes to IT projects, maintains IT security compliance, and provides occasional onsite support across EMEA locations.
Scope
Location: Cape Town
Onsite Requirement: 5 days per week
Role Type: Individual Contributor
Travel: Approximately 10% (Johannesburg)
Key Responsibilities