Job Description
Summary:We are seeking an energetic individual to work full-time as a Helpdesk Support Specialist.
This is a professional position for someone with 3+ years of experience with a chance to be exposed to an enterprise computing environment.
The qualified candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats.Responsibilities:Providing exceptional IT Services to TransPerfect employeesInstalling and supporting Windows and Mac based hardware and software (including peripheral devices such as printers and USB devices)Responding to support requests on a daily basisPerforming analysis, diagnosis and resolution of desktop hardware and software problems for a variety of end usersDocumenting and maintaining an inventory of all computing equipment including PCs, monitors, printers, scanners, and other peripheral equipmentProvide support and resolution for employee/interpreter phone issues, software i...