Location
Madison
Job Type
Full-time
Posted
July 19, 2026
Job Description
We are seeking an IT Support Technician to provide technical support, IT asset management, and inventory control services in a fast-paced enterprise environment. This role is responsible for maintaining accurate hardware asset records, conducting audits, supporting IT lifecycle management processes, and delivering exceptional customer service to end users and internal stakeholders.
Key Responsibilities
+ Maintain and manage IT hardware asset records across multiple asset management and service management platforms.
+ Track hardware assets throughout their lifecycle, including receiving, deployment, transfers, repairs, and decommissioning.
+ Perform electronic and physical audits of IT hardware assets to ensure inventory accuracy and compliance.
+ Reconcile asset records and identify discrepancies between inventory systems and physical equipment.
+ Utilize IT Service Management (ITSM) and asset management tools to update asset status, owne...
Key Responsibilities
+ Maintain and manage IT hardware asset records across multiple asset management and service management platforms.
+ Track hardware assets throughout their lifecycle, including receiving, deployment, transfers, repairs, and decommissioning.
+ Perform electronic and physical audits of IT hardware assets to ensure inventory accuracy and compliance.
+ Reconcile asset records and identify discrepancies between inventory systems and physical equipment.
+ Utilize IT Service Management (ITSM) and asset management tools to update asset status, owne...