IT Support Technician

Description We are looking for an IT Support Technician to provide day-to-day technical support for a manufacturing facility in Gary, Indiana. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving end-user issues, maintaining reliable local technology operations, and serving as a trusted IT presence on site. The role begins fully onsite and may transition to a hybrid schedule after the first 90 days based on business needs.

Responsibilities:
• Deliver first-line and second-line support for employees by diagnosing and resolving hardware, software, and access-related issues in a timely manner.
• Maintain desktops, laptops, printers, scanners, and mobile devices to keep workplace technology functioning efficiently across the site.
• Investigate connectivity and infrastructure problems involving wired networks, wireless access, and core network services, escalating when needed.
• Support Microsoft 365 and Windows 10/11 en...