Job Description
Job Title: IT Support Specialist
Department: Technology
Reports To: IT Manager
Location: Tempe, AZ (On-site)
FLSA Status: Exempt
Employment Type: Full-Time
Position Summary
Branded Bills is hiring an IT Specialist to be the hands-on operator ensuring our teams have the technology and support they need every day. This role is the first point of contact for IT issues and will also assist with projects that improve our infrastructure, security, and SaaS systems. The IT Specialist will work closely with the IT Manager to keep systems secure, users productive, and operations running smoothly across headquarters, warehouse, and remote teams.
Key Responsibilities
Helpdesk & User Support – Act as the first line of support for hardware, software, and connectivity issues. Provide timely assistance to in-office, warehouse, and remote employees.