Location
dubai
Job Type
Full-time
Posted
July 17, 2026
Job Description
IT Support (L1/L2)
Company: PACT Employment Services
Location: Dubai, UAE
Salary: Up to AED 4,500 (based on experience)
Requirements
- Bachelor’s Degree or Diploma in Computer Science, Information Technology, or a related field
- 2–4 years of experience in IT Helpdesk, Desktop Support, or IT Infrastructure
- Good knowledge of Windows, Active Directory, Microsoft 365, networking, Windows Server, firewalls, switches, and IT ticketing systems
Key Responsibilities
- Provide L1/L2 support for desktops, laptops, printers, scanners, and peripheral devices
- Install, configure, and troubleshoot Windows OS, Microsoft Office, Outlook, and Microsoft 365
- Resolve hardware, software, email, and client application issues
- Support Windows Server, Active Directory, DNS, DHCP, file sharing, and printer services
- Troubleshoot LAN, Wi-Fi, VPN, TCP/...