Job Description
Your responsibilities will be to:
Provide first-level support to end users for IT-related issues
Diagnose and resolve basic hardware and software problems
Install, configure, and prepare computers and peripheral devices
Handle and process support tickets in the company’s ticketing system
Collaborate with other IT departments (e.g., Network, Infrastructure, Security) to resolve more complex incidents
Assist with ongoing IT projects (e.g., system updates, hardware replacements)
Our Requirements:
Active student status in Computer Science or a related field (preferred but not mandatory)
Basic knowledge of Windows 10 and Windows 11 environments
Ability to install and configure computers and software
General understanding of computer networking (LAN, WLAN, TCP/IP basics)
Analytical thinking and problem-solving s...