Job Description
About Us
ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 28 countries across UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.
We are looking for a motivated and detail-oriented IT Support Intern to join our IT team. The ideal candidate will assist in delivering technical support, troubleshooting hardware and software issues, and logging incidents through the IT Helpdesk system to ensure smooth day-to-day operations. This role offers an excellent opportunity to gain hands-on experience in a professional IT environment and to develop strong technical and problem-solving skills.
Key Responsibilities
- Provide first-level technical support to end-users through in-person assistance, email, and remote support tools.
- Diagnose, troubleshoot, and resolve hardware,...
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