IT SUPPORT EXECUTIVE

Job Description

• Provide daily IT support to employees and resolve hardware, software, and network-related issues.
• Install, configure, and maintain computers, printers, email systems, and business applications.
• Troubleshoot internet, Wi-Fi, and network connectivity problems.
• Manage IT assets including inventory tracking, device setup, and coordination with vendors when required.
• Administer user accounts, passwords, and access rights for staff onboarding and offboarding.
• Maintain cloud storage systems and ensure proper organization and accessibility of company data.
• Perform routine system maintenance, software updates, antivirus checks, and data backup procedures.
• Assist in IT projects such as system setup, testing, deployment, migration, and user support.
• Prepare and maintain IT documentation, SOPs, and technical support records.
• Ensure IT equipment and systems are f...