Location
vancouver
Job Type
Full-time
Posted
May 27, 2026
Job Description
Become an IT Support Engineer at Ashby and blend user support with backend automation in a growing remote-friendly tech environment. Your expertise will drive a more efficient workforce.
In this role, you’ll embrace the challenge of owning user-related issues and implementing technical solutions from a holistic perspective. You will manage diverse projects across device management and contribute to building a backend infrastructure that accommodates seamless data transitions. A commitment to best practices in IT will be your guiding principle.
Key Responsibilities: • Own customer IT issues from identification to resolution • Build and advocate IT best practices in user support • Oversee device and identity management tasks • Facilitate data interaction through a robust backend • Automate processes to minimize unnecessary touchpoints
Requirements: • Strong understanding of end-user support and IT systems • Experience automating IT procedures through effective ...
In this role, you’ll embrace the challenge of owning user-related issues and implementing technical solutions from a holistic perspective. You will manage diverse projects across device management and contribute to building a backend infrastructure that accommodates seamless data transitions. A commitment to best practices in IT will be your guiding principle.
Key Responsibilities: • Own customer IT issues from identification to resolution • Build and advocate IT best practices in user support • Oversee device and identity management tasks • Facilitate data interaction through a robust backend • Automate processes to minimize unnecessary touchpoints
Requirements: • Strong understanding of end-user support and IT systems • Experience automating IT procedures through effective ...
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