Job Description
Our team has the overall responsibility for the IT platform and the IT support Engineer is the user‑facing role that supports the entire company to create the greatest gaming experience.
You will work closely with cross‑functional teams and specialists in IT to ensure that users in the organization have functional and working IT hardware and software. This includes world‑class IT onboarding/off‑boarding and user IT support.
We continuously focus on innovation, automation and customer satisfaction, where the support engineers play an important role. Internal IT is in an expansive phase and offers many opportunities for learning new technologies and growth in the field of IT.
Responsibilities
- Resolve IT user onboarding/off‑boarding issues.
- Conduct first‑line investigation and resolution of user issues.
- Participate in projects focused on improvements and automation.
- Contribute to the IT department to provide the best IT s...
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