IT Support Engineer (L1/L2)

We are seeking an IT Support Engineer (L1/L2) to support our HQ and multiple outlets across Singapore, with occasional support for Malaysia. This role requires hands‑on troubleshooting, strong communication skills, and a practical understanding of cyber hygiene and secure IT practices.

You will support end‑user devices, POS/clinic systems, Google Workspace, network connectivity, and device lifecycle management, ensuring smooth operations across all locations.

• Provide technical support for laptops, desktops, mobile devices, printers, and peripherals.
• Troubleshoot Windows/macOS, Google Workspace, MFA, VPN, and productivity tools.
• Assist with device provisioning, including:
• Laptop/mobile setup
• Initial configuration
• User profile setup
• Security baseline application
• Handle user onboarding/offboarding, access provisioning...