IT Support Engineer — Keep End-Users Up & Running

JUMBO ELECTRONICS CO. LTD. in Dubai is seeking an IT Support Specialist to diagnose and troubleshoot hardware and software issues while managing IT assets effectively. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, with at least 2 years of experience in IT support roles.

Key responsibilities include providing support via phone, email, and chat, ensuring user satisfaction. Relevant IT certifications such as CompTIA A+ or ITIL are required. This role offers an exciting opportunity to work in a fast-paced environment.