IT Support Engineer (IT Infrastructure)

Our #MKATECH is growing! We’re looking for an IT Support (Infrastructure) to join our team! You’ll play a key role in maintaining and enhancing our IT infrastructure across HQ, retail outlets, and other business sites. From setting up new workstations and supporting retail expansion to resolving hardware issues, collaborating with vendors, monitoring infrastructure security, and promoting cybersecurity best practices, you’ll help ensure our technology supports business success every day.

Responsibilities

• Provide remote and on-site IT support for HQ, Inno Centre, retail outlets, events, and other business sites.
• Install, configure, and support IT equipment for business expansion, including servers, firewalls, POS systems, computers, printers, network devices, and peripherals.
• Prepare computers for onboarding staff, ensuring devices are ready within standard timeframe.
• Diagnose and resolve hardware, software, peripheral, and net...