It Support Engineer

IT Support Specialist

£34,000 – £38,000 + benefits

Hybrid: WFH + 1 day/week Bedford office

S-SA Digital are pleased to be partnering with a leading SaaS company to secure an IT Support Specialist (2nd Line). Its a superb opportunity to Join the internal support team working on nd line Esculations and interal IT Projects.

You’ll bring strong 2nd line capability across:

* Windows Server & Microsoft OS support

* Active Directory, DNS, DHCP, Group Policy

* Azure Entra ID – MFA, Conditional Access, RBAC

* MDM (Intune)

* Microsoft Intune (endpoint management & compliance)

* Networking fundamentals (WAN, firewalls, VPNs)

* Service Desk environments (ITIL-aligned incident & change)

* PC / laptop builds, rebuilds & troubleshooting

* Backup processes, monitoring & system resilience

* On-prem infrastructure & basic data centre support

* Exposure to...