Location
Halesowen
Job Type
Full-time
Posted
June 13, 2026
Job Description
Are you a technically strong IT Support Engineer looking for a hands-on role within a fast-paced manufacturing environment?
We are recruiting for a 2nd Line IT Support Engineer to join a well-established manufacturing business supporting approximately 500 users across multiple sites. This role is ideal for someone with strong Microsoft experience who enjoys troubleshooting, supporting infrastructure, and working within a highly process-driven environment.
You will be part of a small IT team providing day-to-day support across the business, managing tickets, resolving technical issues, supporting networking infrastructure, and assisting with ongoing IT improvements and projects.
The Role:
* Providing 1st and 2nd line IT support across the business
* Managing and supporting the internal helpdesk and ticketing system
* Troubleshooting hardware, software, and user issues
* Supporting Microsoft-based systems and infrastructure
...
We are recruiting for a 2nd Line IT Support Engineer to join a well-established manufacturing business supporting approximately 500 users across multiple sites. This role is ideal for someone with strong Microsoft experience who enjoys troubleshooting, supporting infrastructure, and working within a highly process-driven environment.
You will be part of a small IT team providing day-to-day support across the business, managing tickets, resolving technical issues, supporting networking infrastructure, and assisting with ongoing IT improvements and projects.
The Role:
* Providing 1st and 2nd line IT support across the business
* Managing and supporting the internal helpdesk and ticketing system
* Troubleshooting hardware, software, and user issues
* Supporting Microsoft-based systems and infrastructure
...
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