IT Support Assistant

INFINITY FINANCIAL ADVISORY PTE. LTD. · singapore, singapore, Singapore

Location

singapore

Job Type

Full-time

Posted

June 09, 2026

Job Description

            Job Description  Key Responsibilities  Tier-1 support & incident handling 
Client onboarding & access management 
IT asset & subscription tracking 
Microsoft 365 & productivity tools 
Basic automation exposure (Power Automate) 
 Scope of Duties  Incident Handling & Coordination  Conduct initial impact assessment and root cause identification. 
Coordinate with IT Security, Infrastructure, Application teams, and vendors for issue resolution. 
Track escalated cases and provide status updates to stakeholders. 
Support problem management through documentation and knowledge sharing. 
 Client Onboarding & Access Management  System and email account setup 
Access provisioning and role assignment 
Physical access (door access systems) 
Ensure onboarding activities align with internal security and governance policies. 
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