IT Support Analyst (w/m/d) - onsite

Competitive salary | on site in Rotkreuz/Lucerne-Zug area, Switzerland

NTT DATA is currently looking for an IT Support Analyst (f/m/d) onsite in Rotkreuz for our growing team in Switzerland.

Overview

NTT DATA IT Support Analysts (f/m/d) are responsible for providing exceptional field service support to our clients. This includes having solid written and oral communication skills as well as the ability to document IT problems thoroughly with close attention to detail. As an IT Support Analyst (f/m/d) you should have experience with troubleshooting and configuring Windows and iOS devices for end users. The ability to lift/move/set‑up computer equipment is also required.

Roles & Responsibilities

• Provide desktop and laptop support for Windows & Mac systems
• Assist users in solving IT problems using available hardware and software tools
• Support, install, and maintain local area networks, operating systems, software, and rela...