Location
London
Job Type
Permanent Full-Time
Posted
July 19, 2026

Job Description

IT Support Analyst

Renowned City law firm is seeking a proactive and customer focused 1st line IT Support Analyst to join the firm’s IT department. In this role, you will be first point of contact for all IT-related queries across the firm, providing face-to-face and remote technical support to Lawyers and Business Services professionals in a fast-paced and rewarding environment.

  • Salary to £35,000

  • Hybrid working (3 days office / 2 days remote)

  • Fantastic employee benefits

  • Enhanced maternity leave

  • Staff bonus scheme
  • IT Support Analyst – Key Responsibilities:

  • Act as the first point of contact for IT support, providing face-to-face, telephone, email, and remote assistance to users across the firm.

  • Log, prioritise, troubleshoot, and resolve incidents and service requests, escalating more complex issues where appropriate.

  • Configure, deploy, maintain, and support desktops, la...
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