IT Solutions UX Consultant (UX Researcher + Designer)

DHL · cyberjaya, selangor, Malaysia

Location
cyberjaya
Job Type
Full-time
Posted
June 30, 2026

Job Description

IT Solutions UX Consultant (UX Researcher + Designer)

We are seeking a seasoned UX Researcher + Designer to drive user‑centered design initiatives and deliver measurable outcomes for enterprise‑grade software and complex IT systems.

Key Responsibilities

  • Lead end‑to‑end usability testing: recruit participants, write test scripts, moderate sessions, synthesize findings into clear reports.
  • Design and execute mixed‑methods research (qualitative interviews, ethnography, quantitative surveys, card sorting) to answer complex product questions.
  • Take ownership of research projects from initial stakeholder kickoff through to final presentation of insights.

Experience & Requirements

  • 2–4 years of professional experience in UX research with a portfolio demonstrating independent project leadership.
  • Deep knowledge of research methodologies and sound judgment of appropriate tools.
  • Familiarit...

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