IT Services Technician at Vancouver Public Library

Vancouver Public Library is seeking an IT Services Technician to support its technology infrastructure. This position is fully onsite, offering hands-on experience in a vibrant library setting.
Reporting to the Manager of Desktop Services, you will be part of a team dedicated to resolving complex technical issues and enhancing library services. Your role will encompass desktop imaging, user support, and the management of Integrated Library System applications. Exceptional customer service and adaptability to community needs are essential components of this position.
Key Responsibilities:
• Provide support for desktop and mobile device hardware
• Configure and maintain library applications and user accounts
• Write documentation and train VPL staff on technology use
• Diagnose network issues and troubleshoot devices
• Assist in maintaining security protocols for user accounts
Requirements:
• College degree in IT or relevant field with practical experience
•...