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IT Service Management Specialist (Change Management)

WomenTech Network · Bangkok, Bangkok, Thailand

Location
Bangkok
Job Type
Full-time
Posted
June 21, 2026

Job Description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.



The Role

  • Manage and coordinate the end-to-end Incident, Problem, and Change Management processes to ensure timely resolution and minimal business impact.

  • Lead the investigation and resolution of major incidents, ensuring effective communication and escalation as needed.

  • Perform root cause analysis for recurring incidents and develop action plans to prevent future occurrences.

  • Oversee ...

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