IT Service Desk Specialist – 24x7 Level 1 Support

KDDI ASIA PACIFIC PTE. LTD. is looking for a dedicated support professional to provide top-tier customer service and Level 1 technical support in Singapore. Responsibilities include diagnosing technical issues, incident management, and maintaining customer satisfaction.

Ideal candidates will have strong communication skills, a solid understanding of IT infrastructure, and the ability to work independently as well as within a team. Additional certifications in ITIL or CCNA are advantageous.