IT Service Desk Specialist - 1st Line Support & Automation

A leading technology firm in Penang is seeking an IT Service Management Specialist to ensure efficient workplace technology and user support. In this role, you will provide 1st level support, manage user accounts, and maintain client devices. Ideal candidates will have education in IT and experience in IT support with strong knowledge of Microsoft 365 and Jira. Join us for an opportunity to work collaboratively in a dynamic environment that values service orientation and teamwork.
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