IT Service Desk & Devices Support Specialist

860 Hellmann Worldwide Logistics in Bogotá is seeking an ISS Service Desk & Devices Support Agent to provide comprehensive IT support across endpoint management. The role requires a Bachelor's degree and 2–3 years of IT support experience, ensuring efficient resolution of incidents while promoting innovation in IT support processes.

Applicants should possess A+ Certification and strong organizational skills. Responsibilities include managing ticket queues and documenting IT standards. A customer-focused attitude is essential.