IT Service Desk Champion – On‑Site Support & 1st/2nd Line

Test Triangle is looking for a Service Desk Agent located in Reading, UK to deliver excellent IT support for Thames Water employees. You will aid in enhancing customer experiences by troubleshooting IT incidents and managing service requests efficiently.

The position requires a proactive approach to improving incident resolution times and involves a variety of IT technologies including Windows 10, Office 365, and ServiceNow. Join a team that values innovative solutions and continuous development.