IT School Technician (1.0 FTE permanent)

The Thunder Bay Catholic District School Board

Invites applications for the position of:

IT School Technician (1.0 FTE Permanent)

Under the direction of the Manager of Information Technology, the IT School Technician is responsible for supporting the effective operation and reliability of IT systems and services across a group of assigned school board locations.

The preferred candidate will possess a degree or diploma in Information Technology or a related field, and demonstrate excellent customer service, attention-to-detail, problem-solving, and communication skills, along with the proven ability to work collaboratively in a team environment. Familiarity with MDM platforms, educational technologies, Chrome OS, Windows, and help desk ticketing systems is considered a strong asset.

Key Responsibilities

• Providing responsive on-site and remote technical support to staff and students
• Managing and documenting support t...