IT Project Manager

<p>The IT Operations Manager will be responsible for delivering excellent IT services for the</p> <p>Adani account, ensuring smooth operations across hardware, software, and ITIL processes. The role includes managing Operations Managers for SNXT Team, assigning work, tracking completion, and driving escalation management.</p> <p>Key Responsibilities ::</p> <p> IT Service Delivery aligned with SLA management and customer expectations.</p> <p> Must be able to support and successfully drive End user support and Data Center management and coordination.</p> <p> Manage incident, problem, change, capacity, and availability processes as per ITIL</p> <p> Drive IT process automation with implementation and continuous improvement</p> <p> Monitor and maintain ServiceNow workflows</p> <p> Oversee hardware and software asset lifecycle</p> <p> Ensure user and asset co...