IT Operations & Business Operations Specialist (m/f/d)

Your mission

Your Mission

• Provide day-to-day end-user IT support and troubleshooting

• Manage device provisioning for new hires and offboarding processes

• Administer Mobile Device Management (MDM) and endpoint security policies

• Maintain IT asset management (Snipe-IT) as the source of truth for hardware inventory

• Manage hardware procurement and lifecycle planning

• Support identity and access management for internal systems

• Maintain documentation and runbooks for IT processes

Compliance & Security

• Support ISO 27001 endpoint controls and documentation

• Ensure encryption, OS compliance, and patch management across devices

• Conduct periodic access reviews

• Support audit preparation and evidence collection

Business Operations Support