IT Operations Analyst

Sun Life · Taguig, Metro Manila, Philippines

Location

Taguig

Job Type

Full time

Posted

June 27, 2026

Job Description

Job Description
 :Job description (heading) / Description du poste (titre)
This role combines Network Operations Center (NOC) monitoring, data analytics, and Site Reliability Engineering (SRE) to ensure the availability, performance, and reliability of enterprise systems.
The position focuses on real-time monitoring, alert/event management, observability (including OpenTelemetry), and data-driven reporting, while continuously improving system reliability, alert quality, and operational efficiency.
The role bridges:
Operations (incident monitoring and response)
Analytics (dashboarding and reporting)
Engineering (SRE, observability, and automation)
Preferred skills (heading) / Compétences particulières (titre)
Monitoring & Observability
Experience with ScienceLogic, Splunk, ServiceNow ITOM, or similar tools
Strong understanding of o...
        

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