IT Onsite Support Engineer - Edmonton, AB

Job Title: IT Onsite Support Engineer

Location: Edmonton, AB Duration: 12 Months Responsibilities

Create, Receive, Monitor, Maintain and Resolve work tickets Imaging, Setup, and Support of computer(s), monitor(s), mobile device(s) Maintain on-site presence at designated service locations to support end users Software installation, support and make sure it is compliance with client standards Perform pro-active and on-demand health check of IT systems including, but not limited to: printers, copiers, fax machines, scanners, and video conference equipment Training end users on how to operate office automation equipment as requested New hire orientation including show user how to work on IT assets daily basis, debrief client policy(s) such as security policy, usage etc Hardware platform troubleshooting and management Software platform troubleshooting and management Perform secure password management for all provided passwords Support access to corporate network/wireless a...