Job Description
About IDR:
Founded in 2020, IDR is a global expert network delivering fast, reliable, and cost‑effective insights through a vetted pool of experts. With 250+ employees across 8 global offices, IDR operates 24/7 and is trusted by leading brands worldwide.
The Role:
We are looking for a proactive IT Officer to join our team at IDR. This role is responsible for managing and supporting the organization’s information technology systems and services. The candidate will play a crucial role in ensuring the smooth operation of IT infrastructure, maintaining security, and providing technical support to end‑users. The position requires a combination of technical expertise, problem‑solving skills, and effective communication.
Key Responsibilities:
- User and License Management
Manage Azure Active Directory and MS365 user accounts and licenses. Oversee MS365 Admin Centre (Exchange, SharePoint, OneDrive, Azure, Teams).
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