IT Manager (Vendor / Service Management) - 12 months Contract

Type - 12 Months Contract

• Manage and develop strong relationships with third-party IT vendors, acting as the primary point of contact.
• Analyze and validate business requirements, supporting their translation into clear technical specifications.
• Ensure that all technical changes and implementations adhere to security, data quality, functional, and performance standards.
• Provide governance and oversight to ensure third-party vendors meet contractual and service level agreements.
• Act as a point of escalation for resolving technical or contractual issues with vendors promptly and effectively.
• Collaborate with internal stakeholders to understand evolving business needs and translate these into vendor deliverables.
• Conduct regular reviews and audits of vendor performance, providing feedback and driving continuous improvement.
• Support the validation and testing of ...