Job Description
IT Manager, Internal Platform & Operations
Company Overview
Maven AGI is reimagining enterprise customer experience, starting with support. Today’s support is slow, expensive, and frustrating. We are building an AI-native platform that delivers faster, higher-quality support at a fraction of the cost.
We are a team from leading technology companies, backed by experienced operators and advisors. Our focus is simple: build systems that actually work, and scale.
The Role
This is not a traditional IT Manager role.
You will own and scale an automation-first, software-defined IT platform that powers the company. The foundations are already in place: identity, device management, infrastructure-as-code, and helpdesk workflows. Your job is to evolve this into a more intelligent, assisted internal system .
The next phase of this platform is introducing agent-assisted workflows —using...