IT Incident & Deskside Support Technician

Sharp Brains is seeking an IT Incident Technician based in Geneva, Switzerland. The successful candidate will be responsible for maintaining IT hardware inventory, providing deskside support for Windows systems, and ensuring effective problem resolution. The role requires 3+ years of experience in a similar position, strong knowledge in managing IT assets, and familiarity with messaging platforms.

This office-based role includes occasional on-site visits and may require after-hours support for critical incidents.