Job Description
About Us
Our Woodie Woodie operation is a key asset, and we are seeking a motivated IT Help Desk Technician to join our Mine Systems team.
This is an excellent opportunity for an IT professional looking to gain hands-on experience across infrastructure, networking, end-user support and mining technology systems within a dynamic remote mining environment.
About the Role
Reporting to the Mine Systems Coordinator, the IT Help Desk Technician is responsible for providing Level 1 and Level 2 IT support across the Woodie Woodie operation. You will be the first point of contact for end users, ensuring the reliable operation of computer systems, networks, communications equipment and associated technology services.
Working closely with site personnel and the wider IT team, you will troubleshoot technical issues, support project work, maintain documentation and contribute to the continuous improvement of site technolog...