IT Digital Delivery Manager

The Digital Delivery Manager serves as a leader within the Global Coatings Platform, implementing policies and applying appropriate methods, techniques, and evaluation criteria to lead a high‑visibility technical support function accountable for the stability and ongoing health of the digital coatings platform. This role provides application and operational leadership within the assigned IT domain, ensuring reliable day‑to‑day support for critical business capabilities. The incumbent leads and manages delivery teams responsible for defect remediation, system maintenance, and the triage, investigation and resolution of production incidents. The role ensures effective prioritization, timely resolution, and coordination with cross-functional teams to restore service and prevent recurrence. This role emphasizes operational execution and continuous improvement, driving consistency in support practices, prioritization, communication, and incident management while ensuring the legacy platform...