IT Desktop Technician

Description We are looking for an IT Desktop Technician to support daily technology needs for employees in Michigan. This contract opportunity is ideal for someone who enjoys resolving technical issues, assisting users in person and remotely, and helping maintain reliable desktop environments. The person in this role will contribute to end-user support, device deployment, and ongoing operational projects while delivering responsive and attentive service.

Responsibilities:
• Provide frontline technical support by responding to user inquiries, documenting issues in the ticketing system, and ensuring requests are tracked accurately from intake through resolution.
• Diagnose and resolve desktop, software, and connectivity problems involving Windows systems, Microsoft Office applications, network access, and internally used business tools.
• Set up and configure end-user equipment such as desktop computers, projectors, video conferencing devices, printers, and related peri...