IT Customer Facing Program Manager

We are looking for an experienced IT Customer Facing Program Manager to act as the strategic IT partner for our Commercial organization. In this role, you will bridge the gap between business and technology, ensuring customer-facing digital solutions deliver an outstanding customer experience while supporting business growth.

You will lead the portfolio of customer-facing IT projects and programs, drive digital adoption, support customer integrations, oversee platform performance, and collaborate with stakeholders across Commercial, Operations, IT, and customer organizations.

Key Responsibilities

• Act as the primary IT Business Partner for Commercial and Sales teams.
• Manage the end-to-end portfolio of customer-facing IT projects and programs.
• Translate business and customer requirements into scalable technology solutions.
• Lead implementations, migrations, onboarding activities, and digital platform rollouts.