IT Concierge & Frontline Support Engineer

NCS Group in Singapore is seeking a Service Desk Analyst to provide front-line IT support for end-users, handle walk-in and digital requests, perform basic troubleshooting, and coordinate with IT teams on complex issues.

You will configure workstations and mobile devices, support meeting room tech, maintain records in IT service management systems, assist with onboarding/offboarding, and contribute to knowledge base articles and service improvements.