IT Business Partner – Academic & Research

Application Open: Full-Time

Job Purpose

The IT Business Partner – Academic & Research is the strategic liaison between IT & Information Security and MBZUAI’s Academic Divisions, Research Centers, and Faculty community. The role serves as the primary point of contact for the academic and research community on IT services, products, and needs, coordinating customer demand and IT‑delivered services to mutual satisfaction.

Key Responsibilities

Faculty & Researcher Relationship Management

• Serve as the primary point of contact between IT & Information Security and MBZUAI’s Academic Divisions, Research Centers, and individual faculty and principal investigators.
• Build trusted relationships with Academic and research stakeholders to understand teaching, research, and scholarly technology needs.
• Manage expectations through regular check‑ins and structured communication, ensuring the requirements are clearly captured a...