IT Apps Support Associate

FILINVEST COMPANY: CORPORATE TECHNOLOGIES, INC.

JOB SUMMARY:

The Associate, IT Application Support is responsible in providing technical support to end users with the operation and functionality of software applications. Duties includes implementation/roll-out, optimizing software application performance, installing updates, and performing debugging procedures. He/She responds to technical problems that occur abruptly and require immediate solutions.

DUTIES AND RESPONSIBILITIES:

1. Provides Implementation/Roll-out Support ·

• Provide support in delivering the system into production via established changed management/version control processes
• Provide support to users during system roll-out.
• Adheres to group standards and drives compliance across the group.

2. Provide Maintenance Support