ISP Support Specialist: FTTH/FTTB & Customer Experience

Reflex Solutions is seeking an ISP Support Agent in Johannesburg, South Africa. You will be responsible for addressing customer service outages and technical issues related to FTTH/B services, ensuring customer satisfaction through effective communication and timely resolutions.

The ideal candidate should have at least four years of experience in a support role, excellent problem-solving skills, and be familiar with VoIP technologies. This position is critical in maintaining high service availability for our clients, and offers opportunities for growth within the company.