IoT Tech Support & Customer Experience Specialist

Link-Worldwide is seeking a Technical Support & Customer Experience Specialist based in San Luis Potosí, Mexico. This role involves assisting customers with installation, troubleshooting, and maximizing the value from technology products.

The ideal candidate should possess strong technical curiosity and communication skills, understanding technical issues and explaining them in simple terms. Experience with IoT devices or B2B technology is preferred. This is not a typical customer service role; technical understanding is key.