Intraday WFM Analyst: Real-Time Staffing & Reporting

Qualfon in the Philippines is hiring a Specialist II for Workforce Management (Intraday Analyst). The role involves delivering detailed reports, monitoring staffing levels, and communicating system downtimes effectively. Candidates should possess strong MS Excel skills, analytical abilities, and relevant experience in workforce management tools. A graduate degree or completion of at least three years of related coursework is required. This position plays a vital role in ensuring operational efficiency and accurate reporting in a dynamic environment.
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