Intraday Resource Planner — Staffing & Analytics

IntouchCX in Manila, Philippines, is seeking a Resource Planner to optimize workforce management. The ideal candidate will manage daily activities, monitor performance indicators, and ensure proper staffing levels. Key qualifications include a degree in a related field and proficiency in MS Office. Experience with workforce tools like Aspect and Genesys is a plus. This role offers a dynamic work environment requiring strong multitasking and problem-solving skills.
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