Internet Security Specialist (HKT1710312042 )

PEOBASE Ltd · pedder street, central, hk, Hong Kong Island, Hong Kong

Location

pedder street, central, hk

Job Type

Full-time

Posted

June 26, 2026

Job Description

Responsibilities
Regularly communicate with assigned accounts
Expectation setting and negotiate priorities appropriately are expected by managing customers
Being an escalation contact for customer support issues.
Serve as a reliable, accessible and effective escalation point for the customer on any operational matters or on implementation progress
Maximize the customer satisfaction and profit while keeping the pre-sales and operation in good shape.
Communicate and coordinate well between departments, including sales and marketing, operations, infrastructure, product teams
Balance the expectations from different teams and customers.
Requirements
Degree / Diploma holder in Engineering / Computer Science / Information Technology;
At least 3 years of experience in ISPs, MSSPs, hosting providers, or Internet solution vendors;
Solid experience and knowledge in TCP/IP, IGP...
        

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