International Voice Process(freshers) – Kolkata clone

Title: International Customer Support Executive –Voice Process
Location: Newtown, Kolkata
Job Type: Full-Time

Industry: BPO / International Voice Process / Customer Support

Job Description: We are hiring an International Customer Support Executives for a reputed multinational company in Kolkata. The role involves handling voice-based interactions with international customers, resolving queries, and delivering high-quality customer service while meeting performance standards.

Key Responsibilities:

• Handle inbound and/or outbound voice calls from international customers
• Understand customer concerns and provide accurate and timely resolutions
• Maintain professionalism and ensure customer satisfaction on every call
• Document customer interactions and update systems accurately
• Meet quality, productivity, and compliance benchmarks
• Work collaboratively with interna...